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How service settings influence CTI practice

Professor Fang-Pei Chen Columbia University

A newly-published study by Fang-Pei Chen of the Columbia University School of Social Work explores the ways in which service setting characteristics influence the implementation and practice of CTI. Results show service structure (e.g., the platform for relationship building, staff to manage housing applications, and organizational policy on substance abuse) and agency services (e.g., existing resources and modalities)  influenced practitioners’ operationalization of shared CTI goals and fundamental practice strategies. Findings inform CTI fidelity elements and the assessment of service settings for CTI implementation. The study highlights the crucial role of practitioners in the implementation of evidence based practices and the importance of seeking practitioners’ feedback on their experiences with EBPs for enhancing their effective implementation.

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